Question 1

Can I buy Bsmile cannabis products on this website?

Accepted Answer

No. Cannabis products shown on this site are brand and catalog pages only. Bsmile cannabis products are sold exclusively through licensed New York dispensaries. Use Find Bsmile to locate a licensed retailer.

Question 2

Where are Bsmile cannabis products available?

Accepted Answer

Official licensed-dispensary availability will be published in Find Bsmile only after verification with each licensed New York retailer.

Question 3

Are the products listed in the catalog currently in stores?

Accepted Answer

Official Bsmile product information and licensed-dispensary availability will be added after verification with our licensed New York partners. No cannabis products are sold on this website.

Question 4

Does Bsmile ship cannabis?

Accepted Answer

No. We do not sell or ship cannabis. All cannabis transactions occur at licensed New York dispensaries.

Question 5

What is an Adult-Use Processor Type 3 — Branding license?

Accepted Answer

It is a New York license category that permits a company to brand and market cannabis products without cultivating, extracting or handling cannabis itself. Bau-AJ LLC d/b/a Bsmile Cannabis holds this license. The Bsmile Cannabis brand, logo and intellectual property are owned by Bsmilecannabis LLC, which does not hold a New York cannabis license.

Question 6

Does Bsmile manufacture cannabis?

Accepted Answer

No. Our branded cannabis products are manufactured through authorized relationships with appropriately licensed New York cannabis processors. Neither Bsmilecannabis LLC nor Bau-AJ LLC d/b/a Bsmile Cannabis cultivates, extracts, manufactures or handles cannabis.

Question 7

How is Bsmile different from a plant-touching processor?

Accepted Answer

Plant-touching licensees perform cultivation, extraction, manufacturing and packaging. Bsmile's role is brand development, product design, quality standards and marketing. Those roles are kept legally and operationally distinct.

Question 8

Can I order accessories and merchandise?

Accepted Answer

Accessories, rolling papers and apparel contain no cannabis and can be ordered through our dedicated accessories store at https://shop.bsmilecannabis.com. Checkout happens on that store — not on this website.

Question 9

Are Bsmile rolling papers cannabis products?

Accepted Answer

No. Bsmile rolling papers are 100% hemp paper products and contain no cannabis.

Question 10

Do I need to be 21 to order accessories?

Accepted Answer

Our accessory line is intended for adults 21 and over, consistent with our brand positioning.

Question 11

Where do you ship accessories?

Accepted Answer

Accessories and merchandise ordered through our dedicated accessories store ship within the United States. Cannabis products are never shipped.

Question 12

What is the return policy?

Accepted Answer

Unopened accessories and merchandise may be returned within 30 days of delivery. Cannabis products cannot be returned to a brand and are subject to the policy of the licensed dispensary of purchase. See Shipping & Returns for detail.

Question 13

How can a licensed processor work with Bsmile?

Accepted Answer

We work with licensed New York processors on white-label and co-manufacturing arrangements. Submit an inquiry through Brand Licensing & Partnerships and our team will follow up.

Question 14

How can a dispensary carry Bsmile?

Accepted Answer

Licensed New York retailers can request wholesale information and brand assets through the partnership inquiry form.

Question 15

Do you consider collaborations?

Accepted Answer

Yes — we selectively partner with designers, cultivators and cultural collaborators on limited releases.

Questions, answered

Cannabis Availability

Type 3 Branding License

Accessories & Orders

Shipping & Returns

Brand Partnerships

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