Orders

Shipping & Returns

Shipping methods, delivery estimates and the returns policy for accessories and merchandise.

Last updated August 2026

What we ship

We ship non-cannabis accessories and merchandise only: rolling papers, grinders, trays, storage, glass and apparel. We do not ship cannabis under any circumstances.

Methods and timing

Standard delivery is 3–6 business days and is complimentary on orders over $75. Express is 2 business days and Overnight arrives the next business day when ordered before 12pm ET.

Orders are prepared once payment has been arranged. Tracking is emailed at dispatch.

Returns

Unopened accessories may be returned within 30 days of delivery for a full refund of the item price. Apparel must be unworn with tags attached.

For hygiene reasons, opened rolling papers, filter tips and glass cannot be returned unless faulty.

Damaged or incorrect items

Email Bsmile@smilecannabis.com within 7 days of delivery with your order number and a photograph. We will replace the item or refund it in full.